🗨️ Live Chat Support (1–2 Minute Response Time)
Login to your CRMX app on desktop, then click the chat bubble in the top right corner to start a conversation with our team. Most questions are answered in just 1–2 minutes. During high volume, response time may be up to 5 minutes — but we’re always close by.
🖥️ On-Demand Screen Share Support (10-20 Minute Response Time)
Need more than just basic help? Ask for screen share support during your live chat. Whether you want to walk through a setup step-by-step or solve a tech issue together, our team can instantly share their screen or view yours — making even the trickiest tasks easier.
Note that getting a expert available can take up to 20 minutes. But keep in mind that's much faster than trying to figure it all out yourself.
Whether you’re setting up a workflow, editing a funnel, or connecting your calendar, you can search and get answers in seconds. It’s perfect for self-training or knocking out tasks on your own schedule.
🔍 Visit: help.gocrmx.com
A: You receive your personal login access to CRMX Academy directly after completing your onboarding sessions. It will arrive as a separate email than your CRMX welcome email. Check your spam/junk mail just in case you don't see it. You can request help to get access here: [email protected]